As we saw last week in a post regarding elevators in New York’s subway system, Washington, D.C.’s Metro system is experiencing the same type of performance issue. Instead of waiting for a solution, however, according to the Washington Post, the Metro system has decided to enlist the counsel of outside experts to examine the subway system’s elevators and come up with a solution to make them more efficient.Washington Post recently. Much like New York’s system, the Metro in D.C. relies on elevators (and escalators?) to get its passengers from one platform to another. When an elevator or escalator breaks down, the system becomes far less efficient and reliable. Passengers, predictably, have contacted customer service to complain.
But the lack of efficiency isn’t based solely on anecdotal evidence. The Metro has been studying its escalators and elevators for several years, and the past three years witnessed a noticeable drop overall in the function of certain lifts. The Metro system is comprised of 588 lifts, and several are out-of-order on a daily basis. The article mentions that, from 2007 to the present, the reliability of elevators and escalators has dropped from 93.7 percent to 90.5 percent – not as significant as New York’s decrease in reliability, but certainly a factor to be observed.
The outside experts brought in will be observing the least efficient elevators and escalators in the area over a set period of time. The goal, however, is to have the experts devise a system that keeps more elevators and escalators working regularly and to change the current standards for performance that the Metro uses. Additional complications thrown into the the equation include manufacturers that no longer exist as well as dated parts that cannot be replaced. Perhaps, then, evaluating the Metro’s elevators will not only lead to different performance standards, but to the replacement of many of these lifts altogether, as well.